HVAC contractor Delray Beach - Delray Beach, Florida

Susan H.

DO NOT USE THEM! Beware, although they say dispatches for covered items are covered in the contract, they find creative ways say not covered and charge extra. Nothing seems to be covered! When you call up to question the bill, the owner is rude and does not listen what the dispatch and resolution was really about. I will certainly be dropping my contract.

Chris M.

Did AC work for my mom. Then the AC leaked a week later. Nick told her they guarantee the work for a month and would come repair. Then they sent her a bill for that work which Nick said would be covered.
Then they put her into collections for. Now paying extra what should have been free.

Calling the office is also painful. During my efforts to try and resolve things I was threatened that they have lawyers on staff, recorded without my knowledge, called insulting, and ultimately given zero in concessions to the invoices I was disputing.

Wound up paying about $500 to get an AC line drained - outrageous!

My mom is 91. These people are preying on the seniors in Boynton Beach. Be ware!

Al Z.

If I could leave NO stars, I would. I had a new AC installed. They promised me after the inspection, they would install a UV light. I paid for a service, I did not receive. Kimberly and Nick have the WORST customer service. I would never use this company or recommend them to anyone. Worse company ever!!!!!!!!!😡😡😡😤

Andrea P.

We bought a new A/C unit. The price was agreed upon. Afterwards, costs were added in such as finance charges, which we did not agree to finance, a service call, that we received no bill for and a service contract that was not signed for as we already had one with another company. Kimberly is rude and unprofessional and I would not recommend this company to anyone.

Mohammad Z.

Atlas mechanical arrives on time and does the work however, they will charge you up to 300 percent mark up. The customer service is terrible and get defensive when you remind them of their price gouging. After two months of contract, I decided to cancel my contract -- I only had two service calls during my contract and I paid 134.00 dollars for a A/C capacitor that you can get from amazon for 40.00 dollars. My refund: 26.00 dollars from an almost 600.00 dollars contract.
I never write reviews, but this has been too much already for me not to… The intention of this review is just an awareness to others so they will not be taken for a RIDE as I was. Please read other reviews and think twice before signing a contract with them.

Jamshid R.

The worst company when I signed contract they said ever thing cover part and labor plus replacement but never say they cover parts only for first $100.00 and any time come for service they ask for payment and when the come like their plummer he does not want to do the work and give you any excuse not to replace faulty toilet water pump 3 times he came in 2 months but no result to get the job done. then I still have 7 days remain on my contract but they cancel my 2 appointment i had today for A/C and toilet again and when they did not show I called to find out why they did not show for A/C mr Joe very rude tell you are not going to renew which I was planing to do next week the cancel all appointment and cancel my contract which I still have 1 week left he says he does not care that the way is until i renew with them for most of service call was not done right . Save your money and hire a reputed co. to do your service not a company does not care for customer except them self .

Justin T.

EDIT 8/30/23:
The owner is now threatening to sue me and everyone else who left a negative review. It'd probably be worth taking something like this into account when looking for someone to fix your AC.

Original: Summer 2020
A truly terrible company. My 90 year old grandmother called them because her AC broke in the middle of summer, and she already had a maintenance contract with them. The tech comes by, says the AC is broken and needs to be replaced. He says a sales rep will come by in a few hours, and then drives off

A few hours later I come by to meet the sales rep, Bruce. He's an older gentleman with white hair, and at first I got a really good vibe from him. He takes some time to look around, takes some measurements, and then gets to his sales pitch. It's a full on used-car-salesman type presentation/pitch. Telling me the AC is too small and needs to be upsized, the entire stand the air handler is on needs to be replaced, how amazing their company is because they are licensed and insured (oh boy!) and lots of other nonsense. The biggest lie was that because this was an older unit with outdated R-22 refrigerant, it's illegal to recharge these units. I happen to work as an engineer in building construction, and am familiar with HVAC design. I am aware that this was a total lie. AC units with old R-22 refrigerant are absolutely allowed to be repaired and recharged. Companies just can't install new ones. He was flat out lying.

Finally he's done, and he gives the price: almost $11k to switch out a 3.5 ton for a new 4 ton AC. I tell him no way, it's way too much. He begins his car salesman tactics of "well I like your grandma, so let's see what I can do" and "oh boy, the manager is not gonna be happy with this, but let's see if I can do a little more". After a back and forth, and his refusal to take hints to leave, he gives his final price of around $8k for a 4 ton system, but ONLY of we buy right now. I'm saying "around" $8k because he refused to leave any of his estimates with us, so I don't have the exact numbers. I tell him this is a lot of money, and a whole lot more than we were expecting, and we need time to think about this and get a second estimate. He gets upset, refuses to leave the estimate, and starts throwing a temper tantrum because we're not going to buy from him right this second. I had to tell him to leave, and he whines and complains the whole way out. The whole experience was absolutely ridiculous, but his refusal to accept that we weren't going to make a suspiciously expensive purchase on the spot was totally unprofessional. Clearly their business model is in getting to you before other companies and overcharging you, rather than trying to sell a quality service. What kind of a residential AC company actually has salesmen, anyway?

I then call a different AC company that comes an hour later and recharges the system with refrigerant. He says the pressure levels are stable but he'll be back in a few days and see where it's at and check for leaks. He charges $125 for the repair. A week later and after a promising follow-up visit, the AC is still blowing cold. Atlas tried charging ~$10k for a brand new unit to a 90 year old woman in the middle of summer, that another company charged $125 to fix. Avoid this company, and certainly avoid their used car salesman Bruce.

By the way, an AC replacement should be more in the ballpark of $4-5k. Not $10k. Total scammers.

Majid S.

I DO NOT RECOMMEND THIS COMPANY. They are fraud. They set up an appointment and their technician failed to show and then they wanted to charge $95 for their NO SHOW. I fixed the dryer door catch myself without paying them $95.Their technician cannot fix anything. Instead of fixing our refrigerator, he caused flooding in the kitchen. I had to buy a new Cooktop because they could not fix it. Their customer representative, or person who answers their phone was insulting to me and my wife. I definitely cancelled my contract with them.Also, they are SO FRAUD that when they changed their address and name to ATLAS SERVICES, they failed to let their customer know.