Chiarillo's - Heating, Air Conditioning & Plumbing - Bristol, Connecticut

Amanda W.

We have used Chiarillo's for many years for yearly furnace cleaning, however, several weeks ago our hot water heater cracked and needed replacing. Within an hour they came out to evaluate the situation and returned the next day with our new equipment. We were lucky enough to have the owner himself out working on our home! He was professional, courteous, and seemed like a genuinely good person who enjoys taking care of his community. The office staff is always friendly and helpful. We would highly recommend Chiarillo's for any HVAC needs!

Nicole P.

I couldn’t be happier with the exceptional service provided by David with Chiarillo's. The team was professional, punctual, and incredibly knowledgeable. The quality of their work speaks for itself. It's no surprise he's been voted Best Plumber. He lives up to the title. I highly recommend them to anyone in need of reliable plumbing services.

Roberta O.

First time I've used Chiarillos after being recommended by Premier Energy. Alana called back immediately and Duane came the next day. He was professional and friendly. Furnace issue was repaired. Definitely will be using for any future needs.

Kristen F.

Amazing customer service. We called with a problem with our heat and they had a service tech to us within an hour. Fixed the problem quickly and Duane was super nice! Would definitely recommend their services and use again!

Michael C.

Horrible experience...
Called to have service on a business unit that lost heat. Service men arrived promptly - but after 3hrs they not only could not fix the problem, but one of them became confrontational that the situation was "my" problem because I didn't know the system better on a building I lease - even resorting to obscenities.
Called another company the following day and within 30min determined the problem was the thermostat which was replaced and fixed the issue - easiest service call imaginable.
Chiarillo represent a bad a combination of incompetence and unprofessionalism - and should be avoided...

Craig M.

As a homeowner, finding a reliable HVAC service can be a daunting task, but my recent experience with Chiarillos has set a new standard of excellence. From my first call to the completion of the service, their team demonstrated utmost professionalism and expertise.

Prompt Response: When my furnace unexpectedly broke down, I was worried about the time it might take to get it fixed. Chiarillos responded to my call immediately. Their quick action was a relief, especially considering the urgency of the situation.

Expert Technicians: The technician who serviced my furnace was not only punctual but also highly knowledgeable. He quickly diagnosed the issue and explained the problem in terms I could easily understand. His expertise was evident in how swiftly he fixed the furnace.

Outstanding Service: What impressed me most was the level of detail and care the technician took in servicing my furnace. He went above and beyond to ensure everything was in perfect working order. It was clear that customer satisfaction is a top priority for Chiarillos.

Reasonable Pricing: Despite the high quality of service, the pricing was very reasonable. There were no hidden costs, and the value for money was exceptional.

Overall Experience: I highly recommend Chiarillos for any HVAC needs. Their combination of prompt service, skilled technicians, and fair pricing is outstanding. It's comforting to know that there's a reliable service provider I can trust for any future HVAC issues.

peter S.

It's really hard these days to find trustworthy and reliable people/companies that provide a fair quote and actually fulfill their promises. I called Bill Chiarillo for a quote on a new boiler and hot water heater to replace a 40 year old dinosaur. The quote was fair and the new equipment was ordered and the work scheduled. Bill and his team removed the old HB Smith boiler and installed the new boiler and hot water heater per their contract. Bill had allotted two days to remove and install all so this equipment. Him and his team worked thru the day and completed all tasks in one day. Installation and successful testing completed, I am simply astonished with the quality of their work and their commitment to deliver premium products to their customers. Doing business with Chiarillos' Heat and Cooling is a breath of fresh air. They are professional and honest and deliver what they promise. Their work far exceeded my expectations!

James R.

Cannot say enough about the entire Chiarillo's staff. Bill was there when he said, job quoted and done on time, clean, courteous. Needed both boiler and AC within 6 weeks. Highly recommend.