Clog Master Plumbing, HVAC and Water Damage Restoration Services - West Hartford, Connecticut

Tricia C.

We worked with Clog Master to rectify a truly devastating situation at my daughter’s new home. The 85 year old cast iron sewage pipe was revealed to have been totally rotted under the basement floor and into the yard. Through Connecticut Water and the linebacker program, we met with Clog Master. Joe came out to look at the job and provided a wealth of information and advice. The true heroes of this job are plumbers Orgen and Brandon - I can’t say enough nice things about them. They took the time to listen to questions and concerns and did the job thoroughly and professionally. Everyone worked so hard to put the yard and house back together for my daughter and her husband. Thank you!!

pam F.

We had a clog in our main sewer line and Joe was at our house fixing it in an hour. He was very thorough and quick! We were expecting a much higher price than we paid. I would highly recommend them for any plumbing issues!

Phil G.

They did a great job. After 6PM when we called and the drain was clear less than two hours later. The tech was good, efficient and fast. I’d give five stars but it did cost $450. A lot of money, but as I say, competent. And he gave me the price up front.

Peter D.

I had a terrible experience with this company, including the office worker I spoke to. I asked to speak to a manager, she assured me she would call me back and never did. My house was left with a flooded basement. No filter in my water system even though a new filter was sitting right next to the filter unit.. my Rubbermaid bin was left filled with sewege..sewage... my radon system was left alarming out because it was not turned off and on properly.. I was charged over 200 dollars for a 5 minute task that needed zero parts... my bathroom was trashed and I had to throw away things that should have been moved out of the way... big 2 thumbs down as of now. I hope a manager calls me now.

Dave S.

Fast service. My tech I feel was rushing a bit and almost missed a cracked pipe. My job was a bit more then he probably expected though. That being said I had them replace a water main pipe and add a reducer. Also while he was there he tightened my water heater connections and added an (expanser?) Not sure. For a pretty reasonable price.

Elizabeth F.

The team got to my house right on time, identified the problem and got it fixed very quickly. Communicated throughout the process and obviously have pride in their work. Super knowledgable and friendly as well.

Will definitely use them again for any plumbing issues!

Bradley T.

Super Bowl Sunday morning had a serious sewer blockage and needed someone fast. Clog Master came out and Joe spent a good amount of time showing me the issues and helping to get us functioning. Of all the plumbers I’ve dealt with Joe was the best!

David H.

Rapid response, professional, highly skilled with great experience, and the best part is thoroughness! Our sewer line was blocked with multiple tree roots between the house and the road. Joe showed steps to minimize waste water damage, quickly identified the blockage, used camera to go over the whole pipe, and severed the roots with 3000-4000 psi water jet one-by- one, and checked with camera throughout after each pass. Because the roots were numerous, he did 4-5 passes till every potential problematic areas were eliminated. Perfection indeed! Also, gave advice and additional town- based resources and things to do (replace the line with modern PVC pipes that the town will pay) as well as things to refuse that most are not aware of for permanent fix. Outstanding service!