Crossroads of Enfield - Enfield, Connecticut

steven H.

“Smoke Free” is listed on several websites, but this is untrue. It is also stated in the lease agreement, but it is not enforced by the current property manager.

There is also a paragraph pertaining to loud noises, but this too is not enforced.

I think potential renters, especially those with children and health issues, should know that these apartments are not smoke free.

If you've expected the property manager to enforce these rules then you're wrong. They'll only give you the option of paying for a truck to move to another unit. This does not resolve the issues and why should you have to pay to move your whole family just so they don't have to do their job.

They raise the rent every year and this upcoming year (2023) it increased three times what it normally does. That’s $1550 for a three bedroom.

There is also an issue with the bathtub that they “patch” rather than fix. The tub has no support in the middle so it sinks and this causes cracks to form over time and water to leak through which eventually starts dripping down into the living room. It’s been like that for years.

Again, $1550 for nothing but issue and you have no rights to enjoy anything.

The repairs mediocre, rent is outrageous and the lease agreent is broken by the owners and representitive they have managing the property.

Julie R.

No issues staying there for a couple years I liked the deck in the back and a big clean painted basement for storage and big master bedroom, Karen was nice and I got security back after moving out of state, would definitely rent again from there

Shelly F.

Don't Let a Fresh Coat of Paint Fool You!

* All comments make referrence to property wide-not exclusive of personal experience only.

In addition to paying one of the highest rental rates in the area ($1,000 per month), expect to pay for everything ... gas heat, electricity, and water. And with original windows and appliances dating back 30 Plus years, it ain't cheap to live here!

Move in here and forget about your Security deposit. The property manager (PM) will systematically deduct until there is nothing left and she hands you a bill!

Anything that breaks is your fault and you will be charged for it. For instance, peeling wallpaper in the tiny bathroom or a small tear in a window shade will certainly be deducted.

Safety – cars broken into/vandalized regularly. Management does nothing to resolve the issue. They actually tries to blame the tenants for not locking their cars--how about the motorcycles that have been taken! How about installing proper lighting in the parking lot? Nope!

Mold and constant water in basements.
Repairs go unresolved for months on end

There are multiple issues with the property manager (PM).
- unstable and interferes in all tenant’s personal business
- is a gossip and shares private tenant file information
- very quickly you will learn who has got rental assistance, HUD Section 8 and weatherization
- high turnover due to property manager’s unpredictable behavior, unreasonable demands and ridiculous charges.

Tenants avoid PM at all costs because
- PM uses her position as a counseling couch and unloads all of her personal life onto anyone who will listen, I mean anyone, even the postal worker, UPS guy, etc. Most tenants choose to call after the office closes and leave a message.
- PM inspects your apt and will write you up for things such as housecleaning.

When appliances are replaced (rarely ) they are the cheapest appliances.

Maintenance guy is a good soul and tries his best, but the PM often interferes with anything getting done in a timely manner or refuses to approve minor costs for repairs. PM loves an audience and will routinely scream at him in public in front of countless people. Extremely unprofessional. She will often go off on residents like they are a small misbehaving child. *No one is immune to her wrath, male, female, big or small young or old. PM believes she is above them all. Has been known to call town officials in an attempt to correct them!

Can’t hang anything in kitchen or bathroom due to wallpaper
Air ducts have NEVER been cleaned
People in the apt community regularly go through dumpster

I would highly recommend visiting the property and talking with tenants.

Many tenants have complained in writing and over the phone to Residential Management (owners) about the PM, but money talks. As long as she keeps the place filled and is earning them money her job is secure, no matter how high the turnover and the volumes of complaints.

People in town think this community is state owned public housing. That should tell you something about its perception!

Bros N.

Seems good to me and is really quiet which is such a nice thing to have within an apartment complex.

Mike B.

Nicolas P.

jeff P.

Paige0425 O.