Crown Hill Stone Supply, LLC - American Canyon, California

Carlos Garcia Zavala

Excelente servicio para el cliente, encuentras una variedad de productos como bar para tu jardín ? piedras ? para tus pisos de tu casa y cementera de concreto.

Suki Liebow

BROKEN GLASS IN PLANTING MIX!
I ordered 2 yards of planting mix and distributed about half of it into my garden before realizing it is full of broken glass!
I wish I could say that the folks at Crown Hill were responsive when I brought this to their attention, but they were not.
I called repeatedly after providing photos of the problem. They never called me back. When I finally got someone on the phone, they said all they could do was refund the amount I paid but then only issued a partial refund.
Now I have a yard full of glass and a pile of dirt I can't use.
Save yourself the hassle and go somewhere else.

Photos show just what was in one small area of the pile.

RESPONSE TO OWNER'S RESPONSE:
While, as the owner's reply states, the broken glass will not hurt the plants, it can hurt people and animals, including children, that may be playing in the garden. Broken glass in a dog's paw, or a child's hand is not an acceptable risk.

The refund offered did not even cover the cost of the soil, and did not refund the delivery fee. Nor does it address the glass that is now spread around our garden. AND THE REFUND WAS REVERSED!!!

Additionally, despite the quick response on this public forum, my calls and emails have been ignored entirely. I have called repeatedly to find a solution to this problem and my emails and phone calls have all been ignored. I have received no response to my email, and not a single call has been returned despite promises that they would.

If this company truly had quality control and stood by the value of their product, they would have returned my calls and made an effort to resolve this problem instead of arguing with a client on Google.

Marian W

The customer service provided by David was excellent and the other staff members I spoke with also. The delivery was rescheduled at my request, was not an issue. The Red Lava rock 3/4 inch is beautiful. I highly recommend Crown Hill Stone Supply in American Canyon, CA

Lisa Esposito

This place has the best selection of decorative rock and stone and the best part is they sell it by the bag for DIY projects. Here is the large stone for part of our landscaping project!

nathan bain

If i could give no stars i would. they are scam artists.
We cleaned the concrete buggie rental to even cleaner than we recieved it and still got charged $500 for a cleaning fee. DO NOT USE

Chip Moreland

Got 3 yards of their raised bed mix and 1 yard of premium organic compost delivered. The were on time and the product looked way better than in the display at the store. The raised bed mix drains well and has a nice sponge like texture when you squeeze it in your hand. Not bad. I am by no means an expert, but I do my research. That said, maybe I was a bit naive to assume that the product would contain sufficient nutrients without the need for amendments. I filled my raised bed with 3 parts raised bed soil and 1 part compost with some rock phosphate, earthworm castings, and pearlite mixed into the top 6 inches. I planted my seedlings expecting them to thrive in the loose and nutrient rich environment I had provided them, but they just kind of maintained their size and got floppy, eventually developing some soil-borne diseases. After a while, I decided to test the soil, using the same ratio of soil + compost described above (without the ammendments). First I tried a DIY kit and found that the soil was completely void of nitrogen, was lacking in phosphorus, and had a potassium level off the chart. I then decided to test the soil in my bed (with ammendments included) via a lab and received the results in the attached photos. Just wanted to share with any prospective buyers so you know what you are getting. I might look into another company that is more focused on quality in the future, but also hear that this is not totally abnormal.

Michael Foerder

Well, we wanted to stay local and purchase from our community, we bought pavers, base rock, sand, everything for our 25 x 17' area we wanted to place the pavers at. ON JUNE 10! Guess what?....same excuse...our flat bed is down...WHAT ABOUT renting one to service your customers....huh...NOPE. STILL WAITING as called today. Customer service is non existent....might have to cancel order just to give someone else the $$$ even though it will take another two weeks from somewhere else ...pitiful

William E Real

Second year of buying soil for the garden built 3 new bed called Aldo and as always helped me like the PRO he is had it delivered 4 cubic yards again Aldo's calculations for quantity was right on the money. I highly recommend you call Aldo and Gold Hills AmCan