Dependable Energy Inc - Prospect, Connecticut

luisvega74

I will recommend this company 100%. They came to my home and did an amazing job by switching my oil furnace to propane gas heater and hot water tankless 🙏🔥very professional. I was there all the time watching every step and I love it. They did an incredible job at home and I will definitely recommend if you’re looking for to switch from oil, hot water and heater to propane gas. This is a company to call. Dependable the company that wi’ll take care business at home.

Francesca L.

I would like to thank Edward, Tanner and Garrett for the great job they did installing my new Air conditioning system this summer. Very efficient, clean and professional. I have recommended your company to many friends and family and hope they sign up for your service.
I have been a loyal customer for over 25 years for oil and furnace Maintenace and Air Conditioning Maintenace and would not change to any other company.

Margaret M.

My compliments to the experienced, dependable, courteous, and efficient staff at Dependable Energy. I'm a long time customer and have always had nothing but the best of service from their business.
I recently had my old, 45+ year-old boiler replaced. The upgrade process was completed and I could not be more pleased with the outcome. Keith was there to explain the options, describe the necessary changes to the existing system, and offer his advice on the best solutions. He was available to answer my questions and return my phone calls.
The crew that did the installation reassured me of all the details necessary and kept me well informed of the progress throughout the installation process.
Keith met the guidelines for the installation date and everything went on as planned with no interruptions, postponements, or adjustments.
The staff at Dependable Energy is "awesome"!

Bo K.

In a time when good customer service is hard to find, I wish to extend an enormous heartfelt thank you to the employees of Dependable Energy who provided me exceptional service on replacing my 26-year-old boiler!

From the initial call with Lauren in the service department, to the visit from Keith in sales, to the extraordinary work ethic of the two service technicians (Ed and Tanner), I was grateful for their professionalism and courteous manner.

Your employees are an asset to your company and I just wanted to recognize their commitment to excellent customer service.

This time, I have to give another shout out to the Dependable Energy team (Lauren, Keith, Ed, and Tanner) for their amazing service on getting my oil tank replaced! Kudos to their professionalism and excellent service!!

Risha

As other reviewers mention - the level of customer service at Dependable Energy is second to none. Every experience has been amazing - special shout-out to Ann (...I mean, who needs to go home anyways?)!! You guys absolutely rock!

Joe K.

Have been a Dependable Oil Customer for several years, This year had a whole house Generator and Propane tanks installed with Dependable and their affiliate company. (Hope we never need to use it) Install went smoothly/competently/very pleased and highly recommend them. (also saved $$ from a competing bid)
What a country.Happy New Year to All

Joe G.

I have been a propane and HVAC air installation/service customer for about a year and a half and am consistently satisfied with Dependable. Their staff are friendly and knowledgeable and I have never had a concern with them being in or around my home even if I'm not there. They generally have responded timely even in busy periods such as the dead of winter and after storms. I know there have been instances where another company might have tried to upcharge me for equipment or services I don't need, but I feel Dependable has always been honest with me regarding what we need. Their customer service is top-notch, as well.

Courtney M.

We purchased our home in June ( without A/C)! We reached out to Dependable for more information on mini- splits! Glenn came to the house and we loved what we heard! From start to finish the process was seemless! The attention to detail, to listening to our concerns & answering all of our questions!
Keith came out for the install and it was done in 2 days & immediately cool in our house on a 90 degree day! Keith was efficient & professional! I was so hesitant with mini splits , bc of look and assumed they would be loud! I genuinely do not even notice the at all inside or outside and NEVER hear them!

The entire staff was helpful from start to finish! It was refreshing to have Glenn take the time to examine our options ( having an old oil tank that needed replacing or change to propane or go mini splits)... we 100000% are happy with our decision & love the services we receive!