Eastwood Towing Inc. - Waterbury, Connecticut

Sharim P.

Llame a State Farm para solicitar un servicio y me asignaron esta compañía que quedaba a 11 minutos de distancia de donde estaba mi carro con el problema, espere por mas de dos horas y nunca llegaron.

P O.

They were there in less than 40 minutes. Jose was great. He saw I was stressed since I was going to be late to work. He was super quick and informative. He had a great attitude. Calling road side assistance is never fun . He made the experience the best it could be. Thank you.

Manny M.

Tim was fantastic when he towed my car! He arrived super fast! was super professional, and handled my vehicle with great care. He explained everything clearly and made a stressful situation much easier to deal with. Tim’s friendly attitude and efficient service truly stood out. I would highly recommend him to anyone in need of a tow. Thanks, Tim, for going above and beyond!”

Alex

Would recommend. When a different roadside assistance company failed to even show up these guys were able to get the job done for my company vehicle. Tim was great. Showed up and was able to assist with my flat I got on the highway. Towed me to a safe park n ride just off the highway and quickly swapped in my spare. Thanks again

EastCoast B.

⚠️CONSUMERS BEWARE⚠️
REFER TO TIMESTAMPS IN PHOTOS
•Steve arrived at the scene after I called him on December 9th due to a lower ball joint/ axle failure.
• I called about 6:15pm and Steve arrived quickly st the scene, he was kind and I only needed my car towed/moved over 150ft-300ft no more than that. Well he couldn’t fit it in the spot I needed it in, but he still tried and in the process damaged my vehicle while rolling it down the tow, without taking off the damaged wheel, in the process of dropping it, he runs out of space and can’t get it fully off the ramp, his jack gives out, and my front bumper popped out, brackets broken, the damaged wheel Steve didn’t take off bends backwards into my wheel well when I tell him to stop, he tried a bit more and scraped my muffler & back bumper onto the asphalt curb in my parking lot.
•Steve ended up calling his supervisor Josh and we waited an hour before he arrived at the scene, Steve was already dodging accountability for the damages he caused and I showed him and Josh the before & after pictures & videos, I have sent them to their office as well to make a incident report.

•After about two weeks of them dodging me, giving me the run around, after calling them and following up, eventually I today now 10 business days later,
Rob the main supervisor in the office claimed he looked at the before and after pictures, I sent and that his guys have, and said my car was already damaged beforehand and they “aren’t gonna be covering anything”
•despite it taking 2 separate men, 2 separate trucks, 3 hours, $180 and (*extra damages ontop of my reason for calling them*) all just to move my car 200ft over. I had to follow up with these people & had a terrible experience every single step along the way & I gave them more than enough time, I was cordial at first, they claim damage free towing and that they’re insured well. But where is that ? It remains to be seen👀 Their actions tell me otherwise!
If they treat a stock height Honda accord so carelessly imagine how they handle clientele with more expensive cars. I called them bc they were the only ones open. I’d rather let my car sit in the middle of the road and get hit than to call them again.
There’s so much more to it but seriously I wouldn’t wish the additional troubles on anyone, avoid these people at all costs. Nobody down on their luck should be charged $180 to move their car 200ft, add extra damages, take 3 hours to do it, and then neglect responsibility & accountability for the employees and business itself.

Maudtina W.

Thank you so much!!!! I’m so thankful I was stranded on route 8 with a flat tire and called EASTWOOD TOWING the dispatcher was great and so was the gentlemen that did my spare tire change! PRICE WAS AMAZING. THANK YOU SO MUCH HIGHLY RECOMMEND

Gregg

Guys who towed my car were awesome. Would recommend to anyone.

Luis &. S.

We are so incredibly grateful to Sean from Eastwood Towing Co. for so many reasons! Our beautiful red Chevy Silverado is our baby and someone hit it while parked going 85 mph plus last week without breaking even and the back end damage to axels undercarriage etc is intense and the 1st tow company called by the party at faults insurance “Kara Motors” asked me for photos then said they were sending a flatbed (which I thought best due to drive train being on ground and aforementioned damage) but they sent out a wrecker and I was concerned so I called to ask why-long story short Cheryl at Kara Motors was beyond rude and obnoxious and said a flat bed would do more damage but when I asked why she said they were sending a flat bed then did not she hung up on me! The driver on site was also beyond rude and refused to answer questions so I opted to get another company.

We are thrilled that Eastwood Towing took the job understanding our needs and best part is that their driver Sean was incredibly professional, kind, caring, understanding, humorous, and he explained the process and also took his time making sure he loaded our truck with the utmost care and concern snd in such a timely fashion! We will forever keep this company phone number and name in our personal affects for future use! Thank you so much Sean!