Fritz Air LLC - Torrington, Connecticut

Kim V.

Fritz Air was recommended to us because we needed our furnace serviced for the winter. Their line of work includes servicing of furnaces, boilers, heat & air conditioning, oil tanks, gas & oil services, duct fabrication, and custom sheet metal fabrication. When we called to book an appointment, they were available and prompt on the day of the appointment.

At another time, our furnace was down and they were out quickly to diagnose the issue. They were speedily and available at all hours, especially when an emergency arised. They found the issue our furnace had. Thankfully, the issue was resolved by them and the furnace and heat is currently still working. Since it's winter, it's crucial that we have heat. Overall, the service provided and the value has been great and I highly recommend them.

Heather P.

Had my old oil tank replaced, and I couldn't be happier with the service and communication! The team was incredibly responsive and professional throughout the entire process. The quality of work was amazing, and everything was handled efficiently and quickly. Highly Recommend!!

Anthony T.

What a great install. I don’t know what I like more, the deck screws used for sheet rock or the spray foam. Maybe this is a form of modern art. $10,500 jobs don’t get you much these days.

Best part is, they were going to leave this open hole a guy smashed open with a hammer and call it a day.

Dave B.

Fritz updated our entire heating and cooling system and did an excellent job. Ben is very knowledgeable in how these systems work, and what equipment is needed to upgrade efficiency. Will be using them for future services and highly recommend.

Andrea

This review is long overdue. Since I moved into my home in West Simsbury back in April, Fritz Air has been with me. I had so many issues with the heating and then had to have a full boiler replacement after I lost all hot water. Each time something came up I called Fritz Air and spoke with Chris and he always made it a priority to get someone over to my house. If I missed him and texted or left a vm I heard right back. He and the Fritz team appreciate the customer's sense of urgency. Ben, the owner, even joins many of the maintenance calls and especially for the big jobs. He is amazing and his technicians are so capable. Lastly, I found the prices to be reasonable and the warranty and coverage post-job is better than I have seen in other services. I wish I could give them more than 5 stars.

Omayra T.

I spoke with this wonderful man Named "Ben" I call him my angel sent ❤️. When I called him about my oil furnace and not having heat for 3 days his was so concerned that he walked me thru my issue over the phone. Also advise to make an appointment to clean my furnace iam new home owner and he said I need to get this clean once a year. Ben god bless you and your company are amazing.

Todd B.

Our 25 year old oil boiler decided to end its life in December. My wife and I were anxious to say the least. After meeting with several contractors, we had tremendous sticker shock. We were also very confused because each contractor told us different stories and solutions. It was like asking a carpenter, "what is the best replacement window." A very busy local contractor told us to try Ben, and we could not be happier. You could tell immediately that he was an honest guy who was not looking to take advantage. He treated us with respect and explained every answer to every question no matter how trivial. His crew was incredibly hard working, clean, thorough, and just all around great guys. Whenever there was a question, I knew that if I called Ben's number that he would pick it up. Knowing Ben has our back was a tremendous weight off of our shoulders. Thanks Ben and thank you to his crew!

P.S. We were so happy with him that we had him put in a split ac unit for us this past spring, and he was just as awesome as he was with the boiler.

Kristen D.

The best there is for all things furnace/hot water heater related issues. Honest, prompt, and just really nice folks to work with.