Green Team Lawn Care - Westbrook, Connecticut

eric R.

The workers arrived promptly on schedule. The were polite and respectful gentlemen. They got right to it and worked swiftly and expertly as a coordinated team. They removed the debris efficiently and carted it off. Very professional crew with excellent equipment. My yard looks great!
Now the real test...would I hire them again? - Yes, I would absolutely hire the Green Team again.

Mark

You may notice that other than this review, all the others are over two years old. I guess it was a guy named Mike that came by when I was not home and claimed he did some work. I wanted to meet him to explain what he was going to do ahead of doing it, and scheduled it for a time that I would be home. He showed up unannounced a day early, did something, maybe, and then billed me three times what I understood the agreement to be. I have no receipt or a copy of an agreement and am not clear at all as to what was done. This guy is a bandit and his website reviews are either very old from when maybe he did good work or they are fictitious. I RECOMMEND YOU DO NOT GIVE HIM YOUR CREDIT CARD INFO OR AGREE TO HAVE HIS STEP FOOT ON YOUR PROPERTY. HE ALSO FAILED TO PROVIDE ANY PROOF OF INSURANCE.

Chef O. G.

Mike arrived on time and got to work dethatching and aerating my lawn immediately. He was courteous and took time to walk my property with me to educate me better on some troubled areas. He offered me advice on mowing practices in order to avoid more thatch in the future.
I am very happy with Green Team and will definitely be using the service again. #SupportSmallBusinesses

Tim S.

Mike and his team are top notch. They have been cutting my commercial property for a few years now. I’ve never once had to look at my grass and say “I need it cut!” They have always shown up on time, and kept my grass green and cut. He’s got the grass growing better than it ever has. He recently weed whacked around my entire property and it’s night and day. 10000% better. Highly recommended! You won’t find a better owner, company, or professional lawn care business!

Daniel D.

We recently had some landscaping work performed, and GreenTeam has really brought the property together. What would have taken me days to do(or maybe even a week), they did in half of a day. This was well worth the costs, which were extremely reasonable. I would certainly recommend them for lawn care and landscaping needs.

On a side note, Mike is extremely nice and quite funny if you happen to have the wonderful opportunity to chat with him in person.

Vangkou T.

Was renting a home in Old Saybrook. Saw the sign for The Green Team Lawn Care at a neighbors house and figured if they can be trusted there, they can be trusted here. Called them up, received a quick response and discussion on what I needed done. We agreed on weekly cuts at a reasonable price. The guys were out the following week and did a great job of keeping my lawn at bay even with all the rain causing quick grow rates. Just recently had to cancel my account as my landlords cut my lease short and Mike was extremely understanding of the situation. Made this already difficult and hectic time easier. Thank you Mr. Ortiz.

Sam T.

I have had the worst communication experience working with Mike. He was rude when I emailed him with issues I had and he has completely stopped responding to emails. I receive daily invoice reminders, but was charged for weeks where service was not completed and cannot seem to get any answers from him. This is my first year hiring a lawn service and I completely regret my decision in choosing this company. Completely unprofessional. Do not waste your time or money. This is a direct quote from the last response I received from him in early June.
“Sorry that you don’t like my commmunication instructions. The best thing about owning a business is not having to worry too much about that stuff.”

*Addition* I have NEVER missed a bill payment and am currently trying to pay my bill but mike YOU will not respond. Picture for proof of multiple emails. Again, HORRENDOUS customer service. Charge me for contract breach and I will GLADLY take it to court. I have photo proof of services not provided.

Laura L.

What a terrible experience. We normally do our own mulch but due to our age, my husbands medical issues and caring for an elderly father, we hired Green Team for this year.

We specified an animal friendly mulch and expected no substitutions.

After receiving an invoice for final work, I sent an email indicating that 6 beds had not even been mulched. Mr Ortiz came back, unannounced, and attempted to mulch the unfinished work with a completely different product. Different in color, texture and material.

By the time my husband saw the work, there were 3 different types and colors of mulch in our yard. We were angry and even angrier when Mr Ortiz of Green Team would not, or could not tell us if the substitute product was animal friendly. He was asked (angrily) to leave our property.

We have sent payment, via US mail, to Mr Ortiz for the balance due less cost for us to have the inferior product removed, new product delivered and labor to spread the replacement mulch.

Mr Ortiz responds to this by threatening a mechanics lien, collection activity and court. He would not respond to emails sent and he hung the phone up after ranting.

In response to Mr Ortiz reply below, it is true that we were angry at being billed before work was completed and also at the unannounced entry to our property. How does this man not understand the words A CHECK HAS BEEN MAILED! We are just waiting for the quotes to finish remedy his work and then balance will be mailed or he can refund if we have over paid. His language and behavior at our home was terrible.