Iffland Lumber Company - Torrington, Connecticut

Diana C.

Our experience was with Annette who manages the kitchen design department. We knew what we were looking for in a quartz counter top and a choice in mind. Annette coordinated with Proline the quartz supplier. They came,
measured and installed quickly. Annette suggested a contractor for additional work that needed to be done. Again, quick and easy. Annette was pleasant and informative to work with. We are very pleased with the experience with Iffland's Kitchen Design Department

Bill Y.

I recently had the pleasure of speaking with Iffland Lumber over the phone, and I am already blown away by their exceptional customer service. Although I have yet to move forward with my project, I wanted to take a moment to highlight the outstanding assistance I received from my sales representative, Gary.

From the very beginning, Gary was incredibly responsive and attentive. He patiently listened to my project requirements and took the time to understand my needs thoroughly. Despite it being just an initial conversation, he displayed an impressive level of knowledge and expertise in the lumber industry. His willingness to provide guidance and answer my questions demonstrated his commitment to excellent customer service.

Gary's dedication to ensuring my satisfaction was evident throughout our conversation. He took the initiative to offer tailored solutions based on my specific needs, showcasing his attention to detail and genuine interest in helping me find the best options. His professionalism and friendly demeanor made the entire experience pleasant and reassuring.

Although I have yet to receive any products from Iffland Lumber, I have full confidence in their ability to deliver top-quality materials. Gary assured me that the company is known for its commitment to excellence, and I have no reason to doubt him based on the exceptional customer service I've experienced thus far.

Iffland Lumber's customer-centric approach and Gary's outstanding assistance have made a lasting impression on me. I am confident that my project will be in capable hands when I move forward with them. If you're in need of reliable and knowledgeable professionals who truly prioritize customer satisfaction, I highly recommend reaching out to Iffland Lumber.

Thank you, Gary, for your exemplary service during our initial phone call. I look forward to continuing our collaboration and seeing the results of your team's dedication.

Cindy S.

Stopped in the storeroom. Three employees were behind the counters: one on phone, one on computer facing me and one at a desk stapling papers together. No "hello", no "just a minute", no acknowledgement of my presence. After 5 minutes of trying to make eye contact with people 5 ft away from me, I left.

Karen Z.

I was so happy to find what I wanted at Iffland Lumber after shopping at many different places. I wasn't familiar with all they offer. Annette was so kind and helpful each time I was there. Instead of talking to a Kitchen and Bath designer, I felt like I was shopping with a friend. I really appreciated her answering my questions so thoroughly and responding to my emails in such a timely manner. Her insights and suggestions were so helpful. I am really happy with my bathroom sink and marble vanity. I highly recommend them.

Luis F.

Excellent service. Don was amazing. He took his time to review my plans, calculate material, explained the differences in the pavers I was selecting. This is the difference between locally owned businesses and the big box chains. I highly recommend buying from here.

O S.

I came to Iffland after a referral from Home Depot. I just recently moved to the CT area so the only workhorse truck that I had I sold it in NY so have nothing to haul wood with. The gentleman at the counter was indeed a professional gentleman. We've been here twice and twice he's been behind the counter. He's very polite, personable and willing to work with us to get us the lumber we need delivered at the house for a reasonable price. I'd highly recommend Iffland for any lumber + needs.

Rives

Putting some shelved in my kitchen. Went to Lowe's for 1" x 10" x 12'. All their stuff was cracked and full of knots that went all the way through. Would have cost me $40 for the bad boards, or $80 to go for nicer boards, which really weren't available in the sizes I needed. Gave up for the day and looked for lumber yards.

Found Iffland. Asked about quality wood prices. The gentleman behind the counter told me maple would be pricey at $70 for everything I needed, but he thought I could get away with pine, and I could take a look at it and judge for myself first. Indeed, the pine was very attractive, and it cost a little over $30 for everything, including the cuts. They loaded it into my car, too. Never going to a big box store for lumber again.

Brianna B.

Amazing service and great products. I went through them for my eagle project and they helped me out significantly for prices and even chipped in to hand make me a toolbox and filled it with tools. I couldn’t have succeeded without them