Industrial Technical Services - Westfield, Massachusetts

david B.

ITS has been great to work with. Very professional and easy to communicate with.

Michael A.

I could not recommend this company enough. We have been working with ITS on various large projects over the past 3 years and the experience has been nothing short of amazing. From the project management, the technicians, coordination across Mech/Electrical/Plumbing departments and all points in between, they have consistently provided A+ service. As a business owner, it's a daunting task finding reputable companies these days who deliver on their word and quotes, and we are lucky to have found ITS. 5 stars all day long!

Paul G.

Great work as always, ITS covers most if not all trades, work is done professionally, on schedule, with very competitive pricing. Thanks for years of service with I'm sure many more to come. Thanks, Paul.

Ron P.

I have had the pleasure of engaging with (ITS) for the past 22 years they provide, electrical, HVAC, and fire protection services for my company and I must say, they exceed all expectations. From the initial consultation to the completion of the project, their professionalism and expertise are evident every step of the way.

The team at (ITS) demonstrated profound knowledge and skill in each aspect of their services. Whether it was troubleshooting electrical issues, optimizing HVAC systems for efficiency, or ensuring top-notch fire protection measures, they tackled every task with precision and proficiency.

What truly stood out to me was their commitment to customer satisfaction. They took the time to understand my needs and provided tailored solutions that not only addressed the immediate concerns but also enhanced the overall safety and functionality of my fire alarm system.

Moreover, their attention to detail was impeccable. Every aspect of the project was meticulously planned and executed, leaving no room for error. The result was flawless workmanship that instilled confidence in the reliability and durability of their installations.

Furthermore, the team at (ITS) was incredibly courteous and respectful throughout the entire process. They maintained open communication, kept me informed of progress, and were always willing to address any questions or concerns I had.

Overall, I cannot recommend (ITS) highly enough for anyone in need of electrical, HVAC, or fire protection services. Their dedication to excellence, combined with their technical proficiency and outstanding customer service, sets them apart as a true leader in their field. Thank you, (ITS), for your exceptional work!

Jim M.

I have worked with ITS, their HVAC division, on many projects the last few years. I cannot speak highly enough about them. From coordination to fabrication to install, they are one of the most professional and accommodating trade partner that I have worked with. They always hit the schedule even when being asked to make the impossible possible. They are solution driven.

Jaime V.

We have contracted with ITS for many years now. They have always been knowledgeable and attentive to our needs. The staff is always polite, friendly and professional.

Ethan N.

very good

Matthew C.

These guys leave a mess behind when they change sprinkler heads even in a retail environment they leave broken chunks of ceiling tiles all over the place each day after they work and never seem to pick up their mess