K & S Complete Auto Repair - Santa Clara, California

April Y.

K&S did an amazing job replacing the thermostat in my 2008 mini cooper! I came in with the check engine light on They were able to get me in the same day for a diagnostic and gave me a detailed review of what needed to be fixed as well as their recommendation and even texted photos of the issues they found. They had the best competitive pricing of all the nearby shops I messaged and responded really quickly to all my questions/messages on Yelp. They texted me updates about the process and fixed the car really quickly so I could pick it up next.

Rakesh M.

2nd time I have taken my c250 for service and very happy with quality of work. First time was battery service and now oil change. They did a thorough job with high quality parts and labor at reasonable price. Highly recommend them to others.

Lingyun Y.

Call them on Friday to schedule a maintenance service for my Mercedes GLK 350, including Service B, brake fluid, and transmission fluid. The mechanic on the phone quoted me $800 for the service.

I visited the shop today, but the first thing that happened was the mechanic disregarded the price I had been quoted over the phone. Then, he informed me that I needed a rear brake rotation instead of transmission fluid and wanted to charge me over $1400 for the service. I refused to pay that much, so I asked him to only perform Service B, brake fluid, and transmission fluid. He insisted that I didn’t need transmission fluid, so I went back to Service B, brake fluid only, and he wanted to charge me $793.

It was a complete waste of my time and gas to drive all the way to this shop, and the most absurd part was that the shop next door charges only $600 for the same service.

D L.

I had a terrible experience at K & S Complete Auto Repair. They tried to overcharge me and push an unnecessary battery replacement, claiming my battery was weak. However, after testing it at home, the battery was perfectly fine. The charges were excessively high, and they even added unrelated services with flimsy excuses.

For the parts they replaced, they claimed to have ordered directly from the manufacturer, but when I asked for a receipt, they refused. I then requested details about the parts, and that too was denied. This shop does not deserve the five-star reviews it has. I should have paid more attention to the negative reviews earlier.

The reality is, once your car gets towed here, it’s hard to take it elsewhere. I highly recommend staying away from this place. If the owner disagrees with my review, I am more than willing to post our conversations and receipts to back up my claims.

Anastasia

I received outstanding service. The issue with my car was rectified in one day, despite my previous mechanic's inability to resolve it in weeks. This place comes highly recommended. Thank you to all who contributed to the repair!

Stephen T.

This place is the most friendly auto body shop I’ve ever been. I drove all the way from Denver to San Jose to fill the documents and end the marriage with my wife, literally I was 10 miles away from my destination Santa Clara County clerk record office, my car was hit and run by a young boy, in just 2 seconds, I did not manage to take photo evidence. Luckily my car is towed here, I feel my head is dizzy so I stayed a night in my car beside this auto shop. The owner is not angry but offered me a lot of comfort. Now I’m in my rental car, staying by the beach, wait for my car to be repaired(estimated 3K damage). All I need is rest and meditate, hope for the good things to come

Akira S.

K&S always responds quickly and provides clear and reasonable estimates. My car had various problems, but thanks to K&S's appropriate repairs, I can keep driving it. I recommend this shop.

Bill F.

Kasim and his team provided outstanding service at a VERY reasonable price.

They did a great job of identifying and repairing the damage from a minor impact and Kasim charged me considerably less than the estimate I received from another place. His entire team was courteous and helpful and repairs were super quick.

I highly recommend these guys.