Karas Motors, Inc. - Waterbury, Connecticut

Emmanuel O.

Me llevaron mi towing truck de frente de mi casa cuando no le molesta a nadie los llamo ahora que salgo de mi trabajo y dicen que los llame mañana

Hugo A.

Buen servicio

Carolina F.

Exceptional Customer Service – Cheryl Went Above and Beyond!

I cannot say enough great things about Cheryl, the office manager at the front desk, who went above and beyond to assist my husband in a stressful situation. When his truck was unexpectedly towed, Cheryl immediately stepped in to help. She handled everything with professionalism, efficiency, and genuine care, ensuring that he was able to get back on the road safely and without any issues.

Not only is Cheryl an asset to this business, but she also exemplifies what true customer service should be. It is rare to find someone so dedicated and attentive, and we are beyond grateful for her support. Because of her exceptional help, what could have been a frustrating ordeal turned into a smooth and stress-free experience.

If you ever need assistance, know that you will be in great hands with Cheryl. Her professionalism, kindness, and efficiency set her apart, and we highly recommend her to anyone looking for top-tier service. Thank you, Cheryl, for your outstanding dedication and for making sure my husband was back on the road quickly and safely!

⭐⭐⭐⭐⭐

Greg P.

I Received A Price to move Equipment, and they Told Me $100, and than Called Me back and Said it would be $150 Plus Tax. Don’t Recommend, and won’t be Using this Company Again.

Jake Y.

My company and family have used Karas motors for decades. from dump trucks to corvettes, to pieces of trucks, no matter where they are stuck or what kind of equipment they have attached, always a quick response and the proper equipment for the job. I heard Mike once towed a bus uphill by hand like the strongman competitions. But in personal experience always reliable and professional 24/7.

Rizan R.

Place deserves 0 stars. Towed my car, damaged my bumper and being really adamant in not taking responsibility. Clearly a damaged caused by tow in the bumper- guy tells me it's ages old damage even after showing him pics of it two days previously.
Place is a rip off.
Only cash for towed vehicles. Wonder why!

Doris K.

I rarely take the time to leave reviews on any business establishment but the woman with the rude attitude at the front desk is what brought me here. I believe she is the daughter of Joseph Karas, the owner of this place. She wasn’t nice at all, even when I requested for any documentation that provided proof of authorization to tow my vehicle from my PRIVATE residence she rudely told me “I’m not going to give you anything you have to contact your HOA”. Her entire demeanor and attitude needs to be addressed.

Please be aware that this place will tell you that they do not accept credit cards as a form of payment. JUST CASH. That is a complete bold face LIE. According to Connecticut LAW, they HAVE to accept credit cards as a form of payment. *KNOW YOUR STATE LAWS PEOPLE!!!* because this place will try to get over those people that are uneducated. Business policies cannot trump the LAW. PERIOD

Since they attempted to illegally hold our vehicle in exchange for a cash only payment, we had to request for police presence. Now all of a sudden, our credit card is accepted. Do not go back and forth with them if you’re told “cash only”. Just bring police with you. Just wanted to throw in there that the owner Joseph took the time to lie to police by telling them “We’re not even sure if this is his car”. This had the police officer very confused by this statement since Mr. Karas was initially presented with a title that provided proof of ownership

laflor

The woman with the rude attitude at the front desk is what brought me here. I believe she is the daughter of Joseph Karas, the owner..her entire demeanor /attitude needs to be address ..she was very DISRESPECTFUL,UNPROFESSIONAL,,NASTY.. .UNEDUCATED ON TAKING a credit card payment which is on there form ..ALL CREDIT CARDS ARE ACCEPTED!! all to dodge taxes AVOID this place it's garbage. You can't trump out of this