Mad Hatter Auto Repair - Enfield, Connecticut

Introducción a Mad Hatter Auto Repair

Mad Hatter Auto Repair es un destacado taller de reparación de automóviles ubicado en Enfield, Connecticut, cuya dirección es 14 Cranbrook Blvd, Enfield, CT 06082. Este establecimiento ha ganado fama y reconocimiento en la región por sus servicios de calidad y su compromiso con el cliente.

Ubicación e Instalaciones

Con una ubicación estratégica y fácil de acceso, Mad Hatter Auto Repair tiene instalaciones que garantizan una experiencia de usuario confortable y funcional. Entre sus características destacadas se incluyen entrada, espacio y estacionamiento accesibles para personas en silla de ruedas, así como sanitarios unisex e incluso sanitarios accesibles para personas en silla de ruedas. También ofrece estacionamiento gratuito, lo que facilita la visita de sus clientes.

Especialidades y Servicios

El taller de reparación de automóviles de Mad Hatter se especializa en una amplia variedad de servicios para satisfacer las necesidades de todos sus clientes. Entre sus especialidades se incluye el cambio de aceite, así como la inspección y reparación de diferentes partes y sistemas de vehículos. La empresa recomienda concertar una cita previa para garantizar la atención personalizada y la disponibilidad del servicio requerido.

Atención al Cliente y Multilingüismo

Mad Hatter Auto Repair valora y fomenta la satisfacción de sus clientes, ofreciendo asistencia en varios idiomas para facilitar la comunicación y garantizar una experiencia sin complicaciones. El personal, reconocido por su profesionalismo y amabilidad, está siempre a mano para responder cualquier pregunta o resolver cualquier duda.

Aspectos Importantes y Opiniones

Este taller de reparación de automóviles ha recibido 253 valoraciones según Google My Business, lo que habla de su reputación y confiabilidad. La media de opinión es de 4.4/5, lo que refleja la alta satisfacción de sus clientes. Las opiniones positivas, como la rapidez y facilidad en la realización de servicios como emisiones, unen a Mad Hatter Auto Repair con el compromiso de ofrecer la mejor atención y resultados.

A pesar de algunos comentarios negativos, es importante destacar que la mayoría de los clientes confían en los servicios de este taller mecánico y recomiendan su visita. Mad Hatter Auto Repair demuestra ser un lugar de confianza para la reparación y mantenimiento de automóviles.

Formas de Pago y Horario

Para mayor comodidad de sus clientes, Mad Hatter Auto Repair acepta tarjetas de crédito y débito. Recuerda que se recomienda concertar una cita previa. Por favor, verifica con el establecimiento sobre el horario de atención, ya que puede variar.

Resumen

👍 Opiniones de Mad Hatter Auto Repair

Chiara A.

5/5

Came by to get my emissions done, and it was so quick and easy! Abdul was very nice and got everything done for me in no time. I will definitely be back!!

Eric D.

4/5

I see very negative posts lately .I'm going to bring my perfect car in . I just got everything inspected. Let's see what they say?

Diane L.

1/5

Would never go back or recommend to anyone! Went there today for Emmisions and Oil change. We were there about 35 min. when the woman at the counter said that our vehicle was just about ready. I went to the counter to pay and received a receipt for the oil change. The $20 emissions was paid cash when we walked in. We waited another 10 min. when she called me up, gave me the key and said "you are all set." I asked her if the emissions results page was left in the car. No, it was not because it was never done!
Now our vehicle was back in the parking lot and there were at least another 5 or 6 people that walked in for emissions after we had been there. For some reason, instead of taking our vehicle before any of the others that came in after us, we were put to the back of the line! Why? When I asked, I was given an attitude saying that we had an oil change first and now had to wait our turn for emissions. If they do that many emissions, we should have had that done first. They have a different person there to do oil changes and there was not one other oil change in the hour that we were there. I told her that I would not wait for all the others to be done when we were there before any of them. I asked her for our $20 and stated that we would go somewhere else. She gave me our keys and we left. We get in our vehicle and leave and what goes on? The light saying that we need an oil change. They never even reset that! We go back and pull up to the garage. I ask the guy to reset it and he says "oh yea, I had trouble resetting that." Do you think that he should have said something? Another guy told him what he was doing wrong and it was reset in 30 seconds!
Telling us we were all set when the emissions was never even done, getting an attitude when we were put after all the other walk ins, and then not resetting the notice or even telling us he didn't do it, is all to many reasons that we will never return!
We went somewhere else, we were in and out in 15 minutes and waited in a CLEAN waiting room, the TV didn't go out every 5 minutes and we also had great customer service. That is where we will be doing business!!!

Maureen T.

5/5

My 2001 VW had been off the road for almost 2 years. After speaking with Heidi, I had it towed here. I needed to know what was wrong and the cost to get it running safely. Within a week I had it back running better than it had run the entire year before it went into storage. Price was reasonable for the amount of work done, and they credited the diagnostic fee into the repair bill. Every single person with whom I interacted was both courteous and professional. I won’t hesitate to go back.

Ibrahim K.

5/5

Great shop, totally turned things around and offer good service now that the Real Owner is back in charge. He’s at the shop pretty much any day you go and always has a smile to share with customers 😊

sc S.

5/5

I go here for my State Inspection everytime, always good service, I call ahead to see if real busy, but they have a separate bay for the Inspections so it's always fast.

Eric J. L. P.

5/5

Good guys.
I have problems with my truck.Let me keep on coming back.Old owner is.
Back

John G.

5/5

Been coming here off and on for 15ish years, worked for one of the previous owners back when it was still JoDi’s, so you might say I’m familiar with the place. Came in today for emissions and a quick oil change, had a nice chat with Mo, the manager. Super cool guy. I’ll be back!