Palm Casual - Rockledge, Florida

Carole A.

Rockledge Palm Casual is the best! Beautiful furniture, great customer service! Arnold, General Mgr, is very knowledgeable and puts customer service first.

Monica C. (. C.

We weren't sure what we wanted but Vanessa did a great job putting us together with what was exactly right.

Angela S.

Great store and wonderful selection of well made outdoor furniture. I can’t say enough about the wonderful sales people, and Arnold Mann. It is refreshing to find a business today that takes pride in their product, and want their customers to be happy with their purchase. The Rockledge store is the best.

Jessica B.

Sales team and owner were relaxed and helpful. No pressure to buy! They spent a lot of time showing us cushion options, taking us back to their warehouse to show us the few options that weren't on the sales floor. We wanted to customize our order by using the original seat cushion with a back cushion from a different set. We had absolutely no problems! They even absorbed the delivery cost because we had already paid one when we placed a different order at the New Haven store. The owner even ran out to our car as we were leaving to notify us and refund the amount charged. This is our new home store for beautiful outdoor furniture. Such a great team!

Richard D.

We bought a set of outdoor furniture from Palm Casual over a year ago. I didn't like the back cushions as they lack form. I took them in and met with the General Manager, Arnold Mann. His first comment was "what can I do to make this better for you". He is very focused on customer service. He replaced the stuffing in the cushions and I am very pleased. He took time to listen and understand the problem but most of all he wanted to do everything he could possibly do to make me satisfied with the product. To be clear, there was nothing wrong with the cushions. I just didn't like the stuffing that was used. Great customer service. Thank you Arnold.

David S.

I went in today having a problem with the aluminum chairs that I had bought. These are reclining type chairs that the spring has sprung out on. They were dangerous to sit on as one might fall backward. I spoke with them and they said that they couldn't help me because they don't sell the product, that I can understand. However Arnold the owner of the store helped me immensely telling me step-by-step what to do in order to repair them. They had the parts that I needed very reasonably priced. Arnold told me exactly what to do. I accomplished it in 2 hours and I have chairs now that are safe and in perfect condition. I want to thank Arnold at the Rockledge store for all of his help thank you again I appreciate it.

Frances N.

I purchased a very large set of wicker furniture from Palm Casual in Rockledge, Florida. The service was EXCELLENT and the prices were the best in the area! We went to several stores in Melbourne too but they couldn't beat the price and selection! Tom delivered my two dining tables and 10 chairs in just 2 days in time for a family party!! Then he came back within 2 weeks with the sofa, glider love seat, 2 rockers, 2 chaise, a table, and all the cushions!! He brought them all in and set them up on the patio deck! They are so easy to clean and warranty is fantastic!
Thanks also to Anita and Vanessa, I highly recommend them!!
Family owned business, please check them out!

linda R.

The people at the Rockledge Palm Casual are wonderful. I had been shopping around in stores, magazines and on line, but knew before I made a final decision I would visit Palm Casual. I had purchased quite a bit from them in the past so I did want to "check out their items."
I found exactly what I wanted but did not purchase at that time.

When I was certain I would purchase again from Palm Casual I went back and met with a different saleslady, who was as nice and warm as the first sales lady. We sat and I started telling her what I wanted. She gave me great ideas that I loved and purchased. There was absolutely no pressure.
Now here is the reason I purchased from Palm Casual and will purchase from them again. As we all know. It's nice to have a great sales lady, but does the company stand behind their product, and do they put the customer first? I will tell you...THIS COMPANY DOES. There were a couple of situations. I called...and that the company stood by ME with a reverence that stunned me. I was amazed. I even got a call from them a month later to make sure I was happy.