Pat's Power Equipment - Tolland, Connecticut

Fumi A.

had a horrible experience with Pat.
I brought in an old lawnmower and a snowblower to be fixed

The lawn mower new goes for $299
Snowblower was $199
Lawnmower needed a new tire and blade.
Snowblower had some kind of cloth caught in the middle

Pat charged me $487 for the lawnmower and $200 for the snowblower

He could have called to tell me how much it would be before allegedly fixing it, Especially knowing he was going to be charging almost double the price of a new one . He knew if I disputed the lawnmower price and told him to just keep the mower then I would be stuck to loose my snowblower as well

When I got home, the snow blower still didn’t work and the lawn mower was now leaking

I ended up bringing both equipment to a place in Vernon and got them both fixed for $155

You have been warned!

Steve W.

Purchased a new battery recently for my Honda 7kw generator that I purchased there 5 years ago. Paid good money for a battery that didn't last a year aways on a battery tender. No help had to go elsewhere for a replacement.

General R.

Excellent price on a salvage adjustment on my Kawasaki V-twin bobcat zero turn rider! Fast turnaround no issues.
Thanks Pat.

Mike E.

Pat sold me what I needed, even if I didn't know he needed it. (Talked me into a more powerful leaf blower than I was looking at) After one use I'm not sorry

Pat has kept my often ignored power tools running great for well over 10 years. Always does a good job and is pretty reasonable. No nickel and diming like some places

Adam C.

I showed up Monday to buy a Stihl SR-430 for my company, sadly they were out of stock but Pat has an order coming from Stihl at the end of the week so I placed the order, we got a call Saturday morning that it was ready for pickup, I went there expecting to get a box that I would then bring home to assemble, which I was ok with because I’ve gotten assembled products from other dealers in the past and had to make adjustments etc, this thing was fully assembled and ready to rock and roll. I brought it home and started basic disassembling to make sure everything was good, and it was perfect, no tweaking needed! Thank you very much Pat, you and your staff are awesome and you now have a customer forever from me, and I will absolutely recommend you guys to anyone I know looking for equipment you sell.

ryan J.

I called earlier to see if they had a piece of equipment I needed and I was told to come and see them and they will walk around and show me what they have available. well after driving there I walked in and I was told very bluntly "I don't have anything I'm keeping what I have." I was willing to pay too. they should have told me that over the phone so I don't waste my gas driving there. the inside of the place seemed somewhat organized but the owner seems very cold and pompous.

Pete B.

I try to be nice and honest in my reviews but when I leave a review on Facebook and it gets slandered by the owner all bets are off the table!!! This guy is very unprofessional and has a horrible attitude!! When we brought our newly purchased chainsaw and blower from him in to have diagnosed he had told us that there was straight gas in it, come to find out that one of our children had put the wrong fuel in. No biggie, we did not argue or challenge his very quick diagnosis. He immediately said that both engines were scorned and that there was nothing he could do. I'm a local first responder in the area and I became busy with Covid19. 3 months went by after we had attempted to go to his shop twice only to find it closed both times. Finally after letting the owner Mr. Patrick Newton know that we were going to take the machines back and get a second opinion. Mr. Newton became very defensive and without any form of permission or consent proceeded to totally disassemble the blower, for diagnosis as he claimed and gave it back to us in a box and charged us over $100.00 for his unnecessary work. Even the Resident State Trooper couldn't believe he had the nerve to charge us for the unnecessary work and gave us great information on how to go about getting our money back for the work that was not Authorized for Mr. Newton to do!!! Upon inspecting the parts we noticed that the blower throttle was missing and that there was a broken one that was from a different and much older model and it was cracked just below the handle. We returned back the next day to find that Mr. Newton had stripped our blower apart and intended to sell it for parts. He had taken our throttle and sold it to another customer without our knowledge. The chainsaw engine was NOT SCORNED and was up and running within 15 minutes of us getting it back from Mr. Newton. The blower is also up and running without any repair after a month of getting on Mr. Newton's back about replacing the part, and even then he tried to give me a new part without the dial or trigger saying that we already had those in our box not realizing we had pictures of all the parts we had and the lack of! I would STRONGLY ADVISE EVERYONE TO AVOID DOING BUSINESS WITH THIS GUY, HE WILL LIE TO YOU AND TRY AND RIP YOU OFF ANY WAY HE CAN!!!! Then on top of that, he will rudely and very unprofessionally comment on your review instead of apologizing for his unprofessional behavior and try to rectify the problem to a unhappy customer, he will then delete your review.

N P.

Walked in with a problem with my chain binding. Quickly repaired while I waited, fairly priced.
I buy all my chains here and parts when I need them. Always in stock.