Ralph Mann & Sons Inc - Ansonia, Connecticut

Scott C.

Ralph Mann and sons are just amazing. I had to replace my hot water heater and I called many local HVAC companies only to be floored by their estimates. My friend told me about Ralph Mann so I called. Melissa took great care of my call and sent techs to my house for pictures and her quote was ready in less than two hours and way less than I was expecting. Set appointment and techs here before the time I was anticipating. Before work was performed in the basement. The text took a little time to clean their work area. They would be working in had the old tank out real fast new one in fast in and out in my house in two hours. Before leaving the text, ran all my hot water and let it run and bleed the system and make sure that the demand for hot water remained and the water remained hot. The work area was left very clean like they weren’t even down there. I highly recommend Ralph Man and sons to anybody looking for any HVAC or water heater work.

Tim R.

These guys are the absolute best and installed three new geothermal systems at my home in Newtown. The systems have been performing great. During the install, the vents needed to be modified to accommodate a high air velocity which they did at no additional charge. If you are looking for quality work at a reasonable price, look no further. At this point, they have become like family.

Special shout out to Wendy who is incredibly responsive to all questions!

Katie R.

I highly recommend Ralph Mann & Sons. We recently had a top of the line geothermal system installed and we could not be happier! Craig and Wendy thoroughly answered any and all questions that we had throughout the entire process. Our system was perfectly designed and is whisper quiet. It has no trouble keeping the temperature stable during colder days without the need for aux heat.

I also want to give Tony and his team a shoutout as well. Tony was incredible and walked me through the entire system; tweaking a few items here and there for maximum comfort. He is a real asset to the company.

A. R.

We used to exclusively recommend Ralph Mann & Sons for any HVAC or oil/heating needs, but we recently had an issue after 25 loyal years of service with them. They were just not able to handle a more complex issue which we feel was due to their mismanagement of installing a new oil tank. After the tank was installed, and we proactively managed all other potential issues, we began to need multiple service calls. During each visit, they put bandaids on our problem rather than taking the time to diagnose the root cause. It turned out that we had algae colonies in the brand new oil tank and oil which we believe were due to reusing the oil from the old oil tank. Instead of connecting the dots from the many service calls, they continued to apply bandaids.
We also started to notice miscommunication within the company where a technician would state one thing and write it on the ticket, but the office would say something different. My husband took a lot of time and care to try to work with the owner, but he dismissed us, so unfortunately we had to go elsewhere.

Michael L.

Hands down one of the best HVAC/Contracting companies I've ever worked with. They were super professional, worked endlessly to get the job done, and kept the place clean and were super respectful. They installed an entire Geothermal system in my home in a week which works flawlessly and provided excellent support/guidance when working with the State of Connecticut's energize CT program. The crew was extremely knowledgeable about all aspects of the system, and provided both the highest quality service and products.

Jake T.

BUYER BEWARE!!!!

Do not EVER use this company. I had a fire at my house with my infant daughter inside. I called the company because I was serviced less than one year ago. The employee on the phone Hannah stated the technician who did the work was let go due to negligence. Wendy the manager called back & said that was never said & lied to me. The work wasn’t done correctly & my house almost burned down. All I wanted was a free service for this clear mistake. But instead was lied to. I will be contacting the BBB.

The M. M.

This company is by far the worst I’ve ever dealt with, I own multiple properties in the area and 2 of them almost burnt down due to negligence, then they lied about the negligence to my face. I have never ever worked with a company as unprofessional as this one, if you care about the safety of your property and the people living inside it, don’t choose this company, they are an accident waiting to happen and then will lie to you about their negligence, astonishing behavior from this company, for the love of god, choose someone else, literally any other company will be better

Carolyn K.

We needed AC for our house, and after extensively researching options and contractors, I decided on a geothermal system since we would have to soon replace our boiler and I wanted to get off oil. I picked Ralph Mann & Sons to do the install, and could not be more happy. Craig Mann, the president, came right away to give us an estimate, and told us about all the credits and financial incentives that made putting in geothermal cost the same as installing a conventional central AC system. Craig and his crack office team of Wendy and Michelle answered all my many questions and made the setup and paperwork process as easy as possible. We also had to upgrade our electric panel to 200 amps, and Craig gave me an incredible quote about $1,000 below the six other quotes I had received for that upgrade from other electricians.

Ralph Mann & Sons works with CT Wells, another top-notch company, who does the drilling and lays the exterior pipes. Ralph Mann's interior installation team has worked together for many years. They use top-of-the-line equipment and are knowledgeable, professional, efficient and clean. Office manager Wendy works closely with you to ensure that the whole process goes smoothly and that your needs and questions are addressed thoroughly and in a very timely manner. She is a treasure! We ran into a few hiccups with the hurricane/tornado and some other problems and she made certain that I was satisfied. I have never worked with a better contractor. If you need a geothermal system installed, do not hesitate to call Ralph Mann. They have been in business over 100 years and truly are the best!