Reutter Mechanical - Ellington, Connecticut

Mike R.

Can’t say enough positive things about Derek and his son, Benson! We had an old oil furnace that needed to be replaced and Derek helped us upgrade to a high efficiency gas system that has significantly reduced my monthly heating costs. An option that no other contractor even recommended for my 120 year old house. Derek and Benson always arrived on time, with an amazing attitude and explained what they’d be doing each day, which always helped me track where we were in the upgrade.

In the process of the upgrade, I got to know Derek pretty well and he’s exceptionally kind and easy to talk to. I’m so grateful that I found him because now I don’t ever have to find another heating/cooling company. I can’t recommend this company enough. I included a picture in this review to show how clean and exceptional their work is!

steven L.

Derek and Benson were knowledgeable, polite, friendly and courteous when replacing our central air and installing our heat pump. They are efficient as well. When they say they will be there, they are there. There are just not enough positive words to say! We referred them to two of our friends who hired them to replace their heating systems. We needed a certain thermostat that Derek did not have on hand, but he gave us an alternate one and checked in with us until he could get the one we needed came in. I would recommend Reutter Mechanical time and time again! You will be please with their work!

Rebecca M.

Derek is such a pleasure to work with. He will work with you and not push more on you than you actually want. I so appreciate the lack of a high pressure sales pitch!

Derek asked if I would like him to explain how my furnace worked. After I said, "Of course!" he educated me on what was what, and specifically, what the blinking lights meant. As a single female homeowner, I feel more confident after Derek explained things.

I feel relaxed working with Derek. He is a man of integrity and honesty, and he's kind, too. I don't have to worry that I might be taken advantage of. Instead, I can trust that I'm being treated fairly. This counts for a lot with me.

I will certainly hire him again when I need it.

Thank you, Derek.

Mark Z.

Derek is awesome he really knows is game.
I've known him for over 20 years before he started his own company.
Derek is very meticulous about his business
In short I had 2 different oil company's trying to diagnose my furnace for a hesitation issue after 4 techs I still had the same issue .
I called Derek (Reutter mechanical last fall and after a service call he had my furnace running like a Swiss watch.
If you want your stuff running 100 % call this company.
Thanks again
Derek

Jeffrey Z.

Derek is fantastic to work with! For over ten years, he has been taking care of the HVAC needs for both my home and rental properties. He is incredibly responsive and consistently solves problems quickly and efficiently. In addition to maintenance, I have also relied on Derek for new installations almost every year. The systems he installs are always correctly sized and well-executed.
Derek is one of the hardest-working professionals I know. Most recently, my furnace broke down on an extremely cold day because the outdoor regulator froze up. Despite the bitter cold and late evening, Derek came over and fixed the issue right away.
I'm also pleased to see that his son Benson has joined the business. Benson is a very nice young man who undoubtedly will continue the family's legacy of excellent service.

Brad S.

Derek Reutter is a courteous, responsive and knowledgeable business owner. We have had the pleasure of working with him over the last two years on a couple of HVAC issues. Definitely recommend his company.

Lalith P.

Derrick and Mason are awesome people to work. Their work is incredible, always answer my calls and take care of any heating/cooling issues. Very reasonable price with quick turn around. Always love to work with them.

Ryan K.

My wife and I had a great experience with RM from beginning to end. The project consisted of installing a multi head mini split system at our split level home. Derek and Benson were punctual, solid communicators, and skilled at their work. Highly recommend.