R&R Auto and Undercarriage Specialist - Soldotna, Alaska

Super D.

Please read this R&R is a scam repair shop!
My parents took there car there for an oil leak and they replaced the crankshaft sensor and charged them $1749.63 the car was driven to them . They charged them for R&R time and parts that are not needed for this procedure
Surprise R&R I’m the son and have 30 years of experience doing Auto Mechanics work and 10 years with Toyota and the car is a Toyota . You got caught ripping off my parents! I live in the lower 48 but I came up this summer! Surprise! and my sister is a lawyer so surprise again!!!
Trust me don’t do business with this place!!!

A K.

I've been a customer of R&R for years and they have always been good to me and did great work. Never felt taken advantage of. Really hate to see them go! Enjoy your retirement Roger ,)

Michael C.

my expierance is based on 2 trucks I bought. a 96 Nissan which I found a receipt from previous owner from r&r 2 days previous to purchase. $700 for 3 injectors. all 3 leaked when I bought it replaced for $189 in my yard in under a half hr. the other receipt was for electrical work for $600. same symptoms occurring. I found they had run a new ground to the fender well with speaker wire. attached with a stripped out self tapping screw. again, I replaced the original ground to the block for $8 and under 5 minutes. I am currently seeking a new part for yet more of their work on an entirely different truck. this ones kinda scary, they cross threaded the bolt to the transmission colum handle. which in turn snapped in process of removal in lue of excessive play while shifting into reverse. I contacted the previous owner who stated this shop again did the work and their key chain is still connected to the key..

R H.

My boyfriend's tires were low when I was driving his truck. I was close so I went to R&R. Staff was very kind and the owner of the shop stopped what he was doing to fill and check the tires. He was super kind. My car needs some work so I'll definitely be taking it over to R&R. Kindness goes a long way these days. Thank you guys.

Kelly R. K.

Roger, Kourtney, Zack... the whole crew are the BEST!!
My trust is well placed with these folks.
I've always been well taken care of. AND it feels great to be on the road with peace of mind.
Love, love, love!!

Alaskan B.

Roger and your crew,

Always a team and always helpful! You treated me as If I was a daughter and always took such great care of my old ford Taurus bear bite car. You rescued me when my tires blew out on the escape road, ate my rock hard cookies 🍪 as a thank you and called them coffee dunkers lol, always a phone call away for help, dare I say faster than triple A! Even when I was broke he helped me. Your memory recall on what you repaired on my car and many, many others is truly phenomenal! Photographic memory at its finest!

You’ll be missed and know you’re loved always!

Cheers to your retirement! Well deserved!

Drive fast and take chances!

Much respect and love,

Venessa J.

Lee H.

Horrible experience with my truck was brought in on a wrecker was TOLD TO ONLY IDENTIFY THE PROBLEM AND NOTIFY ME TO MAKE SURE 1) I HAD THE MONEY TO FIX IT AND 2) THAT IF IT WAS SOMETHING A SHOP DIDN'T HAVE TO DO I COULD DO MYSELF FOR MUCH CHEAPER I CALLED ONCE AFTER 3 DAYS OF IT THERE TO CHECK AN WAS SCREAMED AT TO STOP CALLING THEY WERE BUSY NEXT DAY WAS CALLED AND TOLD I COULD COME PUCK UP MY TRUCK FOR $1450!!! WHEN ASKED WHY THEY THOUGHT THEY COULD CHARGE THAT FOR LOOKING AT IT I WAS TOLD THEY FIXED ISSUE AND MORE!! WAS HUNG UP ON WHEN I SAID THAT WASN'T WHAT I ASKED FOR I SENT MY DAUGHTER TO PICK IT UP (DIDN'T EVEN TELL THEM I EAS SENDING HER AND THEY GAVE HER MY VEHICLE) WHEN SHE ASKED WHAT HAPPENED ROGERS DAUGHTER I BELIEVE SAID THAT IT WASN'T ROAD SAFE SO THEY LEGALLY HAD TO FIX IT MY DAUGHTER SAID IT WASN'T DRIVEN HERE AND COULD HAVE BEEN PUT BACK ON WRECKER TO LEAVE SHE WAS TOLD THAT'S NOT HOW THINGS WORK AROUND HERE SHE ALSO ASKED FOR THE OLD PARTS AND WAS TOLD IT WOULD BE ADDITIONAL $ TO DO THAT AND THAT SOME PARTS HAD CORES AND WERE ALREADY GONE EVEN THOUGH IT WAS 5 AND THEY SAID THEY JUST FINISHED IT LONG STORY SHORT BRAKES WENT OUT NEXT DAY AND ALMOST CAUSED A HORRIBLE WRECK MY DAUGHTER COULD HAVE BEEN KILLED AND IT WAS BRAKES THEY ALLEGEDLY FIXED THERES MORE BUT I'LL SAVE FOR LAWSUIT NEVER EVER TAKE VEHICLE THERE AGAIN

Milford M.

Went to R & R because they gave us the best quote. Went in for a $500. wheel bearing change. Was very happy when the guy came out and told us it was just loose lug nuts! He torqued them down and sent us on our way, No Charge! I would highly recommend.