Terryville Auto Parts - Terryville, Connecticut

Jose G.

Encontré lo que buscaba a muy buen precio un motor para un máxima es 2003.

Raul C.

Responsable y vien horganizado

Ray C.

Went there this morning to buy.Four tires bought the tires to sale men was very good
I also need a lot of nut wrench. They said they didn't have for a camry. They said they had none in stock. I then asked if Corolla and the Camry were the same size. He didn't know I said. Can you ask the Fuller? Somebody jumped into the conversation from far away. Instead, you can't talk to the puller. I said well can you ask He the Got?"
Very argumentative with me. I said, "Excuse me, I wasn't talking to you." Anyway, I said, is there a manager here? Who lets people talk to people like this? No one responded, so I exist. So I asked the salesman. Can you please put the manager's name on here and phone number? So I can contact him about this customer service. The manager
Then jump up, and this is what's the problem? He says, "Well, you're yelling in my store." What's the problem? I said I'm not yelling. I'm talking to a guy far away from me. I have to raise my voice. I said, but you let people talk to people like this in your store. If you took my money as I'm talking. Several people came around and surrounded me and made me feel nervous. Then one guy started approaching me and said, Please leave the store as I'm leaving the store." He started getting my face getting very augmentative. If you don't believe me, go there and see how nice and friendly they are. After I left out the store they follow me which is a long distance to my car Screaming Vogue racist comments FYI, the tires were good, but the attitudes need adjustment from top to bottom.I guess you can get away with that.When you're the only junkyard around in the town

Yes
Show the videos
ask him how many black work there in the past.
Ask him how big his office is
Ask him why he didn't intervene
He was sitting there
Yes I yell for manger cuz I was being mistreated
FYI I called the police not you
After I left
Ask when I was yelling before or after I paid
So I never came I yelling

Zeyar M.

I called in for a low mileage front differential for my ‘14 suburban. 11/18/24 I receive a call back saying they had one with 79k on the shelf. I said great they took my information. I said I will be there Thursday morning because of my work schedule. The gentleman said no problem it’s here with your name on it in the system. I arrive 11/21/24 after driving over 1 hr 45 min and guess what. Not only was my information not in their system but they couldn’t locate the part. Tried selling me another unit with 150k miles on it. Beware reputable yards physically check if the part is on hand before telling the customer to come down and pick it up. What a waste of time and gas. Do better.

tony M.

Bought a $5000 used engine for one of my Pro master trucks and barely got 9 months and 3000 miles out of it before it went bad as well. Nothing they can do either. Awesome👍🏻. . Extremely disappointed.

Response to their reply: engine was installed within 2 weeks of purchase. Truck was back on the road Feb 2024. Engine Failed Nov 2024, per my email. I understand its out of warranty by 4 months. The takeaway is that if you feel you're ethical by selling 3000 miles engines for 5K then that's a problem. Other consumers should be aware.

Janet S.

Bought a used 2013 BMW 528i xdrive engine from Matrix Auto Supply i Dallas Texas. The engine was supplied through (Terryville auto parts), There is settled class action law suit with BMW for defective engine for that model, the suit was settled. Request the VIN# for the used engine that Terryville auto parts me, the refuse to give the number, that now delay my claim for reimbursement with BMW, the cost of the was $4,250, plus $2,500 for installation and transportation from New Mexico to Florida where I live. The manager name CONNER refuse to give me my VIN# number for my engine, so I can't receive my nearly $8,000 dollars I spent. SHAME SHAME on Terryville, they not looking out the regular joe. Anyone who knows the owner or owners, please encourage them to contact me ..thank you.

Sam M.

I purchased some doors online by following the purchasing instructions, entered my card information and it accepted the purchase without confirmation or shipping details. Received a call the next day that the order was for pickup only and shipping was not available. I was told I did the purchase wrong, and it was my fault, and I should have called before making the purchase. I was told I would be refunded but paypal was going to charge Terryville 3.5% for using its services, since they used the service and did not make a sale, they took the 3.5% from my return. Thats stealing. I have a dispute and fraud with my bank for Terryville taking my money to pay there paypal fee. Kyle the sales rep is the one who did this. Don't buy from them. He told me to go figure it out on my own and talk with paypal to get my money back and he is over my call and hung up on me. This place stole from me.

Jack M.

Helped me to get a hitch on my truck in a pinch. Called 5 mins before closing, was quickly assisted in finding the part and ordering it. Order was ready for pickup upon opening the following morning. I’m very glad my weeks worth of troubles in finding it brand new led me here.

Highly recommend.