The Willow Cat Hotel - Lomita, California

Rosario R.

No aceptaron mi gato .. pero no estaba segura de llevarlo porque cuando fui a visitar este lugar..habían dos gatitos muy asustados y no había nadie más en el lugar y los dejaron solos .. no me pareció amigable ni amoroso para los gatos. Eso fue mi primera impresión aunque la persona q me atendió fue amable pero los gatos no los vi felices en ese lugar .

Eduardo I.

I would like to share the truly wonderful experience my family had with The Willow Cat Hotel.

We had to travel recently and, unfortunately, our cat Thor couldn’t join us. He stayed in Los Angeles for a week, and after thoroughly researching our options, we found The Willow Cat Hotel—run by Scott—and were immediately impressed by the many positive reviews.

Our experience was nothing short of amazing. From the very first contact, Scott made us feel welcome and reassured. It was clear that this isn’t just a business—it’s a passion. The care and love they have for cats is evident in everything they do.

Throughout Thor’s stay, we remained in close contact with Scott, who sent us regular updates and photos, helping us feel connected and at ease. The space itself is thoughtfully designed to offer a safe, comfortable, and enriching environment for cats, including dedicated areas for exercise and play.

We’re incredibly grateful to Scott and the entire Willow Cat Hotel team for treating Thor like one of their own. If your cat is part of your family—as Thor is to ours—I can’t recommend them highly enough.

Thank you so much, Scott.
Eduardo

Helen R. (. L.

My boyfriend and I are so thankful to find The Willow Cat Hotel. We researched many other facilities but we had a good feeling about this place, plus we liked that it was only for cats, after taking a tour and meeting Susan we decided to give them a shot, we’re happy we did. Susan and Mike were so helpful in reassuring us that our cat Zeena would be fine, they sent us updates with pictures that really helped us feel relieved and relaxed on our 1 week vacation. It was the first time we had ever been away from her so we were not sure what to expect. She was hiding at first but slowly she warmed up to them. Susan and Mike are kind people and the facility is very clean and calming. We definitely feel comfortable leaving our cat here in the future and we recommend this place for others looking for cat boarding. Thanks again Susan and Mike.

Aspen T.

The BEST cat hotel in Greater Los Angeles!

I can’t begin to describe the amount of gratitude I have for The Willow Cat Hotel..

Susan helpfully accommodated me very last minute after I took them to a previous boarding facility with cages too small for my (and my babies’) mental comfort. The Willow Cat Hotel is for cats only and has very large crates that can fit a large cat tower in them for the cats to jump and feel safe.

Mike and Susan deeply cared for my fur babies and gave me frequent updates & check-ins while I was away.

I could thoroughly enjoy my vacation knowing the cats were taken care of and happy.

My babies absolutely enjoyed this place and had so much fun making new friends, I swear they didn’t want to leave!

Can’t thank you both enough again!

Until next time 🙂

Tiffany K.

We just used Willow Cat Hotel for the first time and were super impressed. We were nervous leaving our 11 week old kitten but she was taken care of perfectly and did amazing! We are thankful we have a place now where we know our kitty will be safe and well taken care of when we are out of town. Thank you!!

Jennifer P.

Susan and Mike are the best! They took exceptional care of our cats while we were on vacation! Our cats are young and we were reluctant to leave them with just anybody. When we spoke with Susan we knew right away she was the perfect person. She is a feline expert who knows so much about cats from her many years of experience and she truly cares about them. She knew our cats were young and rather than put them in a standard cage like other boarding places, she housed them in a luxurious, sprawling play area where they could run around and exercise. These are not “lap cats” by any means and Susan knew confining them would not be in their best interest. Instead, she did what was best for them because she personally treats the cats like her own loved ones. I am 56 years old and have never had a boarding facility give such personal attention tailored so perfectly for the individual cat’s needs.

I would also like to add that their customer service is fabulous. Susan and Mike answer the phone personally without annoying phone trees or long hold times. They are passionate about taking care of the cats and it shows. Susan even sent me pictures of our kitties twice to put me at ease that they were doing great in spite of their young age and being away from home for the first time. Their prices are also very reasonable as you can tell they are not in the business to rip people off, but instead to help families who need boarding for their beloved cats. HIGHLY RECOMMEND!!!!

KDS A.

We cannot thank enough The Willow Cat Hotel! This was our very first time boarding our cats and it was a long 18 nights stay. This place is immaculately clean with big condo inside each cage. Susan and Mike welcomed us and took time to make sure we felt comfortable leaving our cats. We received regular updates with photos which we could tell they were relaxed and in good care!

K

We are very grateful to Scott for taking care of our cat, who had never been boarded before and was there for more than 3 weeks. Our cat, like most kitties, had a hard time adjusting the first couple days, and Scott kept us in the loop about her status and even hand fed her until she was comfortable enough to eat on her own. Scott was also diligent about administering our cat's inhaler and medication. All of this helped us have a stress free vacation. We look forward to the next time we can board our cat here!

Rosario R.

No aceptaron mi gato .. pero no estaba segura de llevarlo porque cuando fui a visitar este lugar..habían dos gatitos muy asustados y no había nadie más en el lugar y los dejaron solos .. no me pareció amigable ni amoroso para los gatos. Eso fue mi primera impresión aunque la persona q me atendió fue amable pero los gatos no los vi felices en ese lugar .

Eduardo I.

I would like to share the truly wonderful experience my family had with The Willow Cat Hotel.

We had to travel recently and, unfortunately, our cat Thor couldn’t join us. He stayed in Los Angeles for a week, and after thoroughly researching our options, we found The Willow Cat Hotel—run by Scott—and were immediately impressed by the many positive reviews.

Our experience was nothing short of amazing. From the very first contact, Scott made us feel welcome and reassured. It was clear that this isn’t just a business—it’s a passion. The care and love they have for cats is evident in everything they do.

Throughout Thor’s stay, we remained in close contact with Scott, who sent us regular updates and photos, helping us feel connected and at ease. The space itself is thoughtfully designed to offer a safe, comfortable, and enriching environment for cats, including dedicated areas for exercise and play.

We’re incredibly grateful to Scott and the entire Willow Cat Hotel team for treating Thor like one of their own. If your cat is part of your family—as Thor is to ours—I can’t recommend them highly enough.

Thank you so much, Scott.
Eduardo

Helen R. (. L.

My boyfriend and I are so thankful to find The Willow Cat Hotel. We researched many other facilities but we had a good feeling about this place, plus we liked that it was only for cats, after taking a tour and meeting Susan we decided to give them a shot, we’re happy we did. Susan and Mike were so helpful in reassuring us that our cat Zeena would be fine, they sent us updates with pictures that really helped us feel relieved and relaxed on our 1 week vacation. It was the first time we had ever been away from her so we were not sure what to expect. She was hiding at first but slowly she warmed up to them. Susan and Mike are kind people and the facility is very clean and calming. We definitely feel comfortable leaving our cat here in the future and we recommend this place for others looking for cat boarding. Thanks again Susan and Mike.

Aspen T.

The BEST cat hotel in Greater Los Angeles!

I can’t begin to describe the amount of gratitude I have for The Willow Cat Hotel..

Susan helpfully accommodated me very last minute after I took them to a previous boarding facility with cages too small for my (and my babies’) mental comfort. The Willow Cat Hotel is for cats only and has very large crates that can fit a large cat tower in them for the cats to jump and feel safe.

Mike and Susan deeply cared for my fur babies and gave me frequent updates & check-ins while I was away.

I could thoroughly enjoy my vacation knowing the cats were taken care of and happy.

My babies absolutely enjoyed this place and had so much fun making new friends, I swear they didn’t want to leave!

Can’t thank you both enough again!

Until next time 🙂

Tiffany K.

We just used Willow Cat Hotel for the first time and were super impressed. We were nervous leaving our 11 week old kitten but she was taken care of perfectly and did amazing! We are thankful we have a place now where we know our kitty will be safe and well taken care of when we are out of town. Thank you!!