Thompson Pizza Company - North Grosvenor Dale, Connecticut

Sarah B.

I've got in a few times since they opened including on opening day. A few hiccups here and there (some wrong pizzas on a busy Friday) but customer service is always great and when I bring up an issue they fix it. Online ordering is great. Grinders are always good, and I got a salad today that is also very good.

Flora H.

I visit Thompson Pizza Company regularly, usually once a week, sometimes even twice, and every time, the experience is nothing short of fantastic. Today, I ordered a large pepperoni pizza, an order of fries, and a large sausage and ham pizza with Alfredo sauce. From the first bite, it was clear why I keep coming back—the food was absolutely delicious.

The pepperoni pizza had a perfectly crisp crust, a rich and flavorful tomato sauce, and just the right amount of cheese, with the pepperoni adding a satisfying savory kick. The sausage and ham pizza with Alfredo sauce was a unique and indulgent choice—the creamy Alfredo complemented the ham and well-seasoned sausage beautifully. The fries were golden, crispy, and the perfect side to complete the meal.

Beyond the great food, the service was outstanding as always. Becky, in particular, is fantastic—she’s always polite, attentive, and makes every visit feel welcoming. Thompson Pizza Company continues to be my go-to spot for a consistently excellent dining experience!

cxzc X.

We can finally write our review. Our family decided to wait until we ordered there 3 or 4 times.

The first customer is great, very nice and polite workers.

The prices are about the same as the other pizza places in the area.
Pizza is amazing. The cheese isn't bad, and meat lovers pizza so good. The price for the meat lovers seems high but worth it.

The subs are good, and the prices are the same as everyone else. So, there are no real complaints there.

Now for the bad

The sides and appetizers. Chicken dinner is way overpriced. Fries and onions rings are not worth the price you get a tiny little box with barley anything in it. Need fries and onion rings go to Riverside pizza down the road 3 minutes. You pay the same price for 5 times the amount and taste way better.

Overall it's worth eating there if you're not buying chicken or sides.

Summer C.

Called to order 7 pizzas for a family party, they were just finishing up when I got there 25 mins later. Staff was friendly and sociable, they offered me plates and napkins for the party. The pizza was fantastic and got great reviews - pesto and veggie supreme were definitely hits! Also reheats well for leftovers.

marisa C.

I have been here a couple times and have tried multiple things everything from Pizzas to salads we’re all delicious. Looking forward to trying more things. I always remember that when a new place opens that there maybe kinks that neeed to be worked on but all of my things my friends and family tried were delicious and we will be back to try many other things. Welcome to the area.

Rosie A.

The food was delicious, the manager was very friendly and gave us suggestions on what we should try (the monte cristo calzone and the pesto pizza, 10/10) and they were very accommodating to my family’s dietary restrictions. We had a large order and everything we received was accurate to our order. Ordering from here again tonight!

Kristen F.

In all honesty the one star is a gift. I have never been treated so poorly from a place of business. My order was wrong and I was to blame for it in their eyes. When I called to rectify the situation I was met with the most rudeness from someone named Rebecca, I believe, when I asked to speak to a manger they didn’t even come to the phone. My order was wrong more than once and I was told to take it or leave it.
I believe in second chances, so I did try again, but was met with the same rudeness when I tried to get my correct order, that they once again messed it up.
I understand it’s a new business and mistakes are going to be made. Mistakes happen all the time. But to treat customers the way they do is unacceptable. If the food is good, I’ll never know because I won’t be going back just because of the customer service alone.

Denise C.

I ordered from this place last night but never got my order. Called today and the manager was very nice to speak to. They refunded my money with no problem. The person who answered the phone is so pleasant to speak to. Very nice place and the food is very good