West Hartford Lock - West Hartford, Connecticut

kasey K.

Mike took great care of us and I’d highly recommend this business to anyone in need. Will be coming back for sure.

Michael V.

I stopped by today to get pricing on some new smart locks for my home and not only did the new guy “Richard” help me find the best price for my budget, he also helped me with putting on my spare tire since my tire literally just popped as I was about to make the turn to get to the shop and I didn’t have my lug nut wrench with me.

He went above and beyond!! He needs to be praised for this!! I got a much better price than anywhere else in the area!!! He was also very patient with me and offered several options. Thanks again Richard!!!!

Reba G.

Wanted to say how great Mark was today! Despite being given a wrong address and having to drive another 40 minutes to get to us he was the absolute sweetest! He did a great job fixing our door/lock and was even willing to stay to fix another door we happened to accidentally lock ourselves out of while he was here. We ended up finding the key and all was well, haha! Big thanks to Mark. 12/10 would recommend.

Rick S.

I moved into a 1916 home in West Hartford and 3/4 of the doors in the home either did not line up to close correctly, were missing door hardware (latches, knobs), or had dysfunctional locks. West Hartford Lock spent about 4 hours in my home going from door to door doing everything from checking screws to removing and adjusting latches in the door frame to installing some new modern remote locks I had purchased. They were friendly and knowledgeable of the hardware, especially impressive considering it’s age. They left my home briefly to go to the hardware store to pick up some brass screws to try and maintain the original hardware’s character. There were a few original brass latches that they did not have so they plan on returning to complete those💿They even fixed some of the original locks to work with original keys the previous owners left us - relics! I recommend these guys for anything lock and key related!

Richard L.

West Hartford Lock is the best! After trying twice to get another locksmith to even set up an appointment, I heard about this outfit from my contractor, who had nothing but high praise for them. He was right; from the call, to the phone inquiry to find out exactly what I needed, to the installation, they got the job done right. Everyone, including Drew, the installer, did a great job getting us rekeyed. I recommend them to anyone with security needs.

TeamPlusOne W. H.

They've got customer service "locked" in! I have been using West Hartford Lock for our business for years. These last two weeks, though, I've had to call them three times (two standard calls and one emergency call). Kathy is super nice and really helpful. She scheduled me as soon as possible and really made sure we were put at ease. Chris, the locksmith, is a true champion amongst men. 😉 He knows his stuff! He handled the diverse situations we threw at him with ease and fixed, corrected, and installed his way right into a five star review. Thanks for such great (and continued) service over the years!

thalictrum D.

This is the place to go if you don't want any hassle with your keys working. Believe me the difference between going to Home Depot or others is VAST. Pay the difference for peace of mind. They've been around for a long time. They repaired an ancient front door lock and found keys for an old dresser. I go to them now exclusively.

Ms J.

Great experience! Broke my key in my house door lock and they were able to remove the broken piece out and I didn't have to get a new lock! For 15 bucks! Plus it was in a convenient location! Thank you so much!